Subscribe to the Transportation Management Group newsletter

Improved Process means Improved Profit

By Don Dovgin

A good approach to develop good work processes includes using Business Assimilation Methodology as a structure to assess organizational capabilities.

A company must be able to integrate industry knowledge with benchmarking along a change process to ensure that results are being obtained.

Implementing business change for an airline, truck company, manufacturer or any other industry that handles supply chain elements requires an architecture incorporating best practices, key processes and policy impacts. We use these attributes to create a blueprint or "road map" on how your organization can best meet these challenges and obtain the desired results.

Whether your plan involves strategy, people, process or technology, it is the construction (architecture) and methodology which are the building blocks to incorporate change.

Use these steps as a guiding philosophy when making process improvements:

• Always do a business diagnosis
• Focus on value: build on a business case
• Define implementable strategies and solutions
• Create a business architecture
• Focus on delivering a business capability
• Commit to work in stages
• Use journey management to build leadership, sponsorship, and ownership
  

5 telltale signs that you are having work process problems:

1. Senior executive staff are involved with shipment tracking & tracing (should be planning for tomorrow)
2. Your competition can move freight cheaper and faster than you.
3. Your company is burning a lot of overtime meeting normal business requirements.
4. Net profit is not proportional to increased sales.
5. You are constantly getting called, paged, or emailed for slight deviations in a normal work task.

Subscribe to the Transportation Management Group newsletter